Frequently Asked Questions
Can I collect to save on delivery charges for purchases as well as hires?
Yes, of course. Please contact us before purchase so that we can make arrangements.
What is best to clean my BBQ?
The stubborn mess from a BBQ can be very difficult to clean. A soft wire brush can be useful once you have burnt off as much as possible. You can simply use warm soapy water, or if you're dealing with a stainless steel BBQ you can use a special detergent for stainless steel BBQ you can use a special detergent for stainless steel. Polish with a cloth. Remove the hot platesand use a sponge to clean the cooking surface with warm soapy water.
What if I would like to cancel/change my order for hire?
You can make any alterations to your order up until 7 days of the date of hire.
Cancellation charges within 7 days of order are as follows:
- Less than 7 days notice - 50% charge
- Less than 48hrs notice - 100% charge
How long can I have the hire items for?
The prices of hire are based on 1-3 days or a weekend. Between 4-7 days the cost is 1.5 times the normal hire charge.